Researching a company’s customer service reviews before buying from them is an important and underrated step in ensuring that you are making the right purchase.
Customer service reviews offer invaluable insight into how responsive and helpful a company’s staff is, as well as how they handle customer complaints or inquiries. Reviews can also provide information on whether a company has consistent policies for returning products, shipping times, and the quality of their merchandise.
The Big Guy Treadmill Review’s seven-person review team talked to multiple people and realized that customer service is one of the most overlooked parts of the fitness industry. We decided it would be interesting and important to see how well the top companies rank for customer service.
While price and quality are important, don’t overlook customer service.
If you’ve recently bought a treadmill online and it’s delivered broken, cracked or not working properly, then what?
Maybe a problem occurs a week or month after setting it up.
What now?
Pray that you bought your treadmill from a company with good customer service, or you’ll be stuck with a lemon!
The Big Guy Treadmill Review overall customer service rankings were as follows (check out the website for a highly detailed explanation):
- 3G Cardio Elite Runner, 3G Cardio Pro Runner and 3G Cardio 80i Fold Flat (A+)
- Peloton Treadmill 3500 (A-)
- LifeFit T3 Track (B)
- Bowflex T10 (B-)
- LifeFitness Club 95T (C)
- Echelon Stride (D)
- Nordic Trac Commercial 1750 (D-)
- OMA 6134EAI (F)
- Sole F80 (N/A)
3G Cardio, Bowflex, and Peloton had the best customer service representatives. They were able to quickly resolve any questions we had. Other companies lacked helpfulness, often forwarding us to a different support number that took days or even weeks to respond back.
A tip: whenever you’re about to make a large purchase, call the company and see how quickly they answer or return your message. If they can’t be bothered picking up when you want to give them money, imagine how terrible their customer service must be if there’s a problem down the road.
According to industry statistics, 80 percent of all service calls for treadmills occur either right out of the box or within the first few days or weeks. That’s why most companies offer a one-year labor warranty. (However, OMA does not have a labor warranty). With shipping problems and damage happening more frequently than ever, it’s critical to have a good warranty in place.
Customer service reviews can provide insight into how a company handles difficult situations.
This is especially important when dealing with larger purchases or more expensive items. If an item is out of stock or if there are issues with delivery, it’s important to know that you can contact the company and get a helpful response.
Customer service reviews also provide information on how well the company deals with customer inquiries or complaints. It’s important to know that you will be able to reach out if you encounter any issues after your purchase, including refunds, replacements, or other questions. Reviews can help you determine if the company is willing to work with you to resolve any issues.
Finally, researching customer service reviews can help you make a decision on which company to purchase from.
Reviews provide an overall picture of a company’s quality of products and services, making it easier to make an informed decision before committing to a purchase.
A frequent error people make when they purchase equipment for their home gyms or workout rooms, is they don’t know what kind of customer service the company possesses that they spent their hard-earned money on.
Big Mike Treadmill Review put together one of the most in-depth and all-encompassing treadmill reviews to date, spending $20,000 in total. To create our rankings and ratings, our review team tested 11 popular brands when it comes to comfort and design, safety features, the buying experience, assembly process, and warranty options.
Reading the Big Mike Treadmill Review information on customer service is important because it provides an invaluable source of insight into how various brands handle difficult situations.
With this knowledge, customers can make informed decisions about which company to buy from and be confident that their purchase will be backed by quality customer service.
The review team did all the hard work in testing out the 11 popular brands so customers don’t have to, saving them time and money in the process. With this comprehensive review at their disposal, customers can be sure that they are purchasing from a company with excellent customer service and all the necessary support they need.
This can give them peace of mind knowing that if something goes wrong, they’ll be taken care of.
So don’t wait – get the information you need to make a smart purchase and read the Big Mike Treadmill Review on customer service today!